If United Airlines didn’t have bad luck, it wouldn’t have any luck at all. But its recent trail of blunders can be attributed to questionable crew training and an astonishing lack of common sense.
A couple headed to Costa Rica for their wedding on Saturday afternoon were booted off their flight out of Houston. To make matters worse, they were traveling with their friends from Salt Lake City, and had a layover at George Bush Intercontinental Airport in Houston.
This incident comes of the heels of a passenger being dragged off a flight in Chicago by airport security and a scorpion falling from an overhead bin on a passenger flying from Houston to Calgary, Canada.
Find out just how the couple got crossways with flight attendants and how United explained the incident on the next page.