Speaking to CNN’s Sajay Gupta, Health and Human Services Secretary Kathleen Sebelius defended the failed ObamaCare website. She claims HHS was caught off guard by the high volume of users and that’s why the system failed.
Does it seem odd that a system designed to enroll young Americans wouldn’t expect users to be tech-savvy enough to sign up on a website?
“We anticipated at the outset that everyone would never use the website.”
Sebelius clearly misspoke here. What she most likely meant to say was that, “We anticipated at the outset that NOT everyone would never use the website.”
That message would be consistent with new White House efforts to promote other means of enrolling in Obamacare, particularly over the phone.
“What I know, though,” Sebelius later explained to Gupta, “is that lots of people, and people I talk to every day, are not tech-savvy, want a live human being to sit and answer questions, want to talk to someone over the phone, want to talk with their friends and neighbors about what heath care providers are in the network and go back and ask some questions.”
Photo: United States Mission Geneva